In order to find a particular product type e.g. boots, simply type in this word in the search engine box located on the top right hand side of each page. The search engine will bring up that particular product. You can also browse through our range of products using the categories at the top of the page.

To add a product to your basket, simply click the "Add to Basket" button located below the description of the item. This will automatically add the product to your basket.

You can view the contents of your basket at any time by clicking on the "Shopping Bag" link located at the top of the page.

If you have added a product to your shopping bag and no longer wish to purchase it - simply access your shoppnig bag and click the "X" button next to the item you do not wish to purchase. This will automatically delete this product from your bag.
If you wish to empty your shopping bag from all items, click on the "Remove All" text.

All prices on our website are inEuro and inclusive of VAT @21%.

Shoe Rack accept Visa, Mastercard, Laser and American Express cards. All prices are displayed and charged in Euro.

Yes! Shoe Rack is part of Buy4now.ie, Ireland's online shopping centre. If you are a Buy4Now member, you can use the Express Checkout in this store and over 17 other Irish online stores. It's all about convenience and together Shoe Rack and Buy4Now are working to make online shopping even easier!
If you are not registered with Buy4Now, you will be offered this option at the checkout.

To make purchases from our OnlineStore, you will be required to register and provide your personal details suchas your name, address, phone numbers, e mail address and any otherinformation that may be required to successfully complete the order.

Occasionally we will issue a special offer voucher code which you can use in our online store by entering it in the voucher section of the checkout.

You can ring +353 1 8567062 between 9.00am and 6.00pm Mon to Fri or email us at onlinestore@shoerack.ie.

To view our delivery rates, please click here.

Within the island of Ireland: within 3 days.

 
Where possible we will try to adhere or even better lead times. In the unlikely event that we cannot fulfil your order in the timeframe promised, we will contact you immediately to inform you of the delay. 

We hope you are delighted with your purchases and that the goods meet with your requirements. If for any reason you are unhappy you may return the goods to us in accordance with our return policy.

If after receiving the goods you decide you do not want them you have 14 days from delivery date to return them to us for a refund. All goods returned must be unworn and repacked in the original box with labels attached. Shoes must not be damaged or worn outside and no scuffing should appear on the sole. (It is advisable to try on shoes on carpeted area to avoid any damage to the sole) A copy of the receipt of purchase must also be included for a refund to be processed.

Return the goods to us by post using the removable pre-printed address label on the invoice and the security buy on Line Shoe Rack label supplied with the products. The return postage charge must be paid by the customer and this will not be refunded by the company unless the item is faulty. It is advisable that you insure the return parcel so it will be traceable as we will not be responsible for goods lost in the post.

The goods may also be returned to any of our stand alone Shoe Rack branches (click here for store locations) throughout Ireland. However we cannot accept returns in any of our concessions stores. A refund can be made if returned to a store within 10 days of delivery, and only to the originally credit/bank card used for the online item purchase, excluding any postage charges incurred by us. It will be necessary to have the invoice/sales order issued with the goods to process a refund which we will complete after we inspect the returned item in the store. If you like we can offer you a gift voucher for the amount that can be used in any of our stand alone stores.

If a product is defective in any way, please return it immediately and we will either deliver a new one to you or refund you the cost of the product and original delivery cost. Any breakages or damages must be reported to us within 24 hours of delivery.

You can post your goods to:
Shoe Rack,
Head Office,
Unit 7, North park,
North Road,
Dublin 11.

You can change or cancel an order as long as it hasn't been dispatched.

If the order has been dispatched, you can return the goods to us and we will organise a refund (excluding delivery cost). To cancel an order you must contact our helpdesk on  +353 1 856706 or email onlinestore@shoerack.ie and quote or order reference number which you will find on your confirmation email.

You can post your goods to:
Shoe Rack,
Head Office,
Unit 7, North park,
North Road,
Dublin 11.

Yes. All information given to Shoe Rack and Buy4Now will be used only by Shoe Rack, Buy4Now and their partners. We will not sell your information to anyone else and all information is encrypted on our secure server to prevent any unauthorised persons gaining access.

Shoe Rack in conjunction with Buy4Now use the latest technology to ensure that your details remain private and secure. All information is encrypted and credit card details are secured under two levels of security layers called Firewalls.

TERMS AND CONDITIONS

The following are the terms and conditions for use of Shoe Racks website or any Internet site to which the website is linked (the “website”). This website is for use by persons who are 18 years and over only.

WEBSITE: USE AND SECURITY
You are entirely responsible for any and all activities that occur under your account which is provided to you by Buy4now who host the transactional element of the website. You agree to notify us immediately of any unauthorised use or any other breach of security.

WEBSITE: PRIVACY & DATA USE
We do not hold any personal data. Instead, personal data is stored on a remote secure server and used and is the full responsibility of Buy4Now Limited who host the website. If you have any questions concerning website privacy and data use, we suggest that you refer to Buy4Now Limited.

WEBSITE: CONDUCT
You agree to abide by all applicable local, state, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your usage, including the content of your transmissions through the website. All information, designs, drawings and other specifications provided on the website are the exclusive property of The Shoe Rack Limited. Any copying, transmission or re-transmission of the same requires the prior written approval of The Shoe Rack Limited.

WEBSITE: ADVERTISING
We reserve the right at all times to place advertisements and promotions on the website. Advertisers and sponsors on the website are solely responsible for complying with all local, national, state and international laws (where relevant) and we exclude all liability howsoever caused therefrom.

WEBSITE: PRICE OF GOODS
The price listed on the Website (the 'price') for Shoe Rack products (the "products") will be as stipulated at the time when you place your order on the website. We are entitled to make adjustments to the price to take account of any increase in our supplier's prices, or the imposition of any new taxes or duties, or if due to an error or omission the price for the products on the Website is wrong.

WEBSITE: DELIVERY
We will endeavour to deliver the products to you within the lead-time shown for each product at the time of purchase where this is practical. However, products are subject to availability and delays may sometimes occur that are outside of our control. Any dates specified for delivery are therefore approximate only. At the time of delivery you will be required to sign-off on the delivery of the products, after which time the products become your sole responsibility.

WEBSITE: CLAIMS
You have a statutory right to a 7 day cooling-off period when purchasing online (excluding customised or perishable goods). You have a right to cancel the contract within a minimum of 7 working days without giving any reason and without penalty, except the cost of returning the goods.

WEBSITE: ACCORDANCE WITH SPECIFICATION
All descriptive matter, drawings, pictures, colours, specifications and advertising on the website are for the sole purpose of giving an approximate description of the products.

WEBSITE: DISCLAIMER OF WARRANTIES
The information contained in the website is for information purposes only and, although we have made every effort to ensure the correctness of the information contained herein, the information available through the website is provided "as is" and "as available" and without warranties or conditions of any kind either express or implied. We do not warrant or represent that the use or the results of the use of the materials available through the Website or from third parties will be correct, accurate timely, reliable or otherwise. We accept no liability in relation to any of the above other than as may be provided for under your statutory rights.
Product Colours
We make every effort to display as accurately as possible the colours of our products that appear on our website. However as the actual colours that you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery.
Product Sizes
All shoe sizes and measurements are in continental sizes and are as accurate as possible.
Heel Heights
The measurements for the shoe heel height are taken from the inside of the heel and are only an approximate guide to the size.

WEBSITE: LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to, negligence, shall we be liable to you for any direct, indirect, incidental, special or consequential damages that result from the use of or the inability to use the Website, any changes to the Website, any material or data sent or received or not sent or received or for any of the above-mentioned damages that result from the use or inability to use the Products. In no circumstances shall our liability and that of our suppliers to you and/or any third parties for any of the above exceed €200.

WEBSITE: PROPRIETARY RIGHTS TO CONTENT
You acknowledge that content, including but not limited to text, software, music, sound, photographs, video, graphics or other material contained in either sponsor advertisements or email-distributed, commercially produced information presented to you on the Website by us, or our advertisers or other content providers, is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws.

WEBSITE: CONTRACT
No contract will subsist between you and Buy4Now Limited or Shoe Rack for a sale to you of any product or service unless and until Buy4Now Limited or Shoe Rack accepts your order by e-mail confirming that it has dispatched your order. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time Shoe Rack sends the e-mail to you (whether or not you receive that e-mail).

WEBSITE: MODIFICATION OF TERMS
We reserve the right to change the terms of use or policies regarding the use of the website (including, in particular, those relating to price or availability) at any time and to notify you by posting an updated version of the terms of use on the Website.

WEBSITE: GENERAL
We shall not be liable for any failure to perform any of our obligations under these terms and conditions which is caused by circumstances beyond our reasonable control including, but not limited to any force majeure incident. Our failure to exercise or enforce any right or provision of the terms of use shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. The section titles in the terms of use are solely used for the convenience of the parties and have no legal or contractual significance.

WEBSITE: LAWS
The terms of use shall be governed by and construed fully in accordance with the laws of Ireland. You and we agree to submit to the exclusive jurisdiction of the courts located in Ireland. If any provision(s) of the terms of use is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect.

WEBSITE: TERMINATION
We may terminate the Website with or without cause at any time and effective immediately. In addition, we, in our sole discretion, may terminate your Account for violation of the letter or spirit of these terms and conditions.