Shop Shoes
Trends
SPECIAL OFFERS
Product FAQ
Heel heights
The measurements for the shoe heel height are taken from the inside of the heel and are only an approximate guide to the size.
Products.
We make every effort to display as accurately as possible the colours of our products that appear on our website. However as the actual colours that you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery.
Sizes.
All shoe sizes and measurements are in continental sizes and are as accurate as possible.
We hope you are delighted with your purchases and that the goods meet with your requirements. If for any reason you are unhappy you may return the goods to us in accordance with our return policy.
If after receiving the goods you decide you do not want them you have 14 days from delivery date to return them to us for a refund. All goods returned must be unworn and repacked in the original box with labels attached. Shoes must not be damaged or worn outside and no scuffing should appear on the sole. (It is advisable to try on shoes on carpeted area to avoid any damage to the sole) A copy of the receipt of purchase must also be included for a refund to be processed.
Return the goods to us by post using the removable pre-printed address label on the invoice and the security buy on Line Shoe Rack label supplied with the products. The return postage charge must be paid by the customer and this will not be refunded by the company unless the item is faulty. It is advisable that you insure the return parcel so it will be traceable as we will not be responsible for goods lost in the post.
The goods may also be returned to any of our stand alone Shoe Rack branches (click here for store location) throughout Ireland. However we cannot accept returns in any of our concessions stores. A refund can be made if returned to a store within 10 days of delivery, and only to the originally credit/bank card used for the online item purchase, excluding any postage charges incurred by us. It will be necessary to have the invoice/sales order issued with the goods to process a refund which we will complete after we inspect the returned item in the store. If you like we can offer you a gift voucher for the amount that can be used in any of our stand alone stores.
The measurements for the shoe heel height are taken from the inside of the heel and are only an approximate guide to the size.
Products.
We make every effort to display as accurately as possible the colours of our products that appear on our website. However as the actual colours that you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery.
Sizes.
All shoe sizes and measurements are in continental sizes and are as accurate as possible.
We hope you are delighted with your purchases and that the goods meet with your requirements. If for any reason you are unhappy you may return the goods to us in accordance with our return policy.
If after receiving the goods you decide you do not want them you have 14 days from delivery date to return them to us for a refund. All goods returned must be unworn and repacked in the original box with labels attached. Shoes must not be damaged or worn outside and no scuffing should appear on the sole. (It is advisable to try on shoes on carpeted area to avoid any damage to the sole) A copy of the receipt of purchase must also be included for a refund to be processed.
Return the goods to us by post using the removable pre-printed address label on the invoice and the security buy on Line Shoe Rack label supplied with the products. The return postage charge must be paid by the customer and this will not be refunded by the company unless the item is faulty. It is advisable that you insure the return parcel so it will be traceable as we will not be responsible for goods lost in the post.
The goods may also be returned to any of our stand alone Shoe Rack branches (click here for store location) throughout Ireland. However we cannot accept returns in any of our concessions stores. A refund can be made if returned to a store within 10 days of delivery, and only to the originally credit/bank card used for the online item purchase, excluding any postage charges incurred by us. It will be necessary to have the invoice/sales order issued with the goods to process a refund which we will complete after we inspect the returned item in the store. If you like we can offer you a gift voucher for the amount that can be used in any of our stand alone stores.